Outage in InscribeAI

API down, Document processing latency affected

Resolved Minor
October 08, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

API was briefly down - we are monitoring and investigating.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/08/2025 04:39PM

Our API and app were down from 15:32 to 15:48 UTC.
Customer impact:
API Customers received 5XX and 4XX errors during this period.
UI users were not able to log in.
These issues are now resolved. (edited)

MONITORING 3 months ago - at 10/08/2025 04:16PM

API is back up. Documents are processing as expected. We are continuing to monitor.

INVESTIGATING 3 months ago - at 10/08/2025 04:00PM

API was briefly down - we are monitoring and investigating.

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