Outage in InSided

[EU based communities] Issues with performance

Resolved Minor
November 20, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue related to performance issues in EU-based communities.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/20/2024 02:54PM

This incident has been resolved.
If you still experience any performance issues, please contact ccsupport@gainsight.com

IDENTIFIED about 1 month ago - at 11/20/2024 02:19PM

We identified the root cause of the issue and we're currently deploying a fix.

INVESTIGATING about 1 month ago - at 11/20/2024 01:30PM

We are investigating an issue related to performance issues in EU-based communities.

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