Outage in InSided

[EU-based communities] Access issues in communities

Resolved Major

January 15, 2025 - Started about 2 months ago - Lasted 29 minutes
Official incident page

Need to monitor InSided outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including InSided, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an ongoing issue with EU-based communities where access is currently not possbile

Components affected

InSided Status of our EMEA Community Infrastructure

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 01/15/2025 10:52AM

This incident has been resolved.
If you have any issues with access please do not hesitate to reach out to ccsupport@gainsight.com

INVESTIGATING about 2 months ago - at 01/15/2025 10:28AM

We are investigating an ongoing issue with EU-based communities where access is currently not possbile

Latest InSided outages

Analytics Export functionality is not working - 2 months ago

[EU based communities] Issues with performance - 4 months ago

API issues in US-based communities - 4 months ago

Increased platform email notifications - 5 months ago

US and EU Communities - Currently experiencing issues with community loading - 6 months ago

Be the first to know when InSided and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3845 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook