Issue with content creation and edits

This issue has been resolved - we traced the source of the issue to some database indexes that were lost when a subsequent database update wiped out these indexes. We estimate that only around 10% of customers had this issue happen to their community and the problem was certainly not widespread. Any left over issues please contact ccsupport@gainsight.com and we apologies for any inconvenience caused by this.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue on some communities where content cannot be created or edited; either via the control administration area or sometimes from within the community destination pages.