Outage in Inspera

Create Question Set action prompting the user to select a template

Resolved Minor
November 10, 2024 - Started about 1 month ago - Lasted 5 days
Official incident page

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Outage Details

When creating a Question Set you will see a UI prompting you to select a template. This UI is only intended for tenants that have enabled the use of this feature. It is currently being shown to all users. You can still create Question Sets like you otherwise would by not selecting a template and clicking the Create Question Set button at the bottom. A fix will be released within the next few days to ensure this UI is only shown to tenants with this feature enabled.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/15/2024 02:20AM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 11/13/2024 11:04AM

The 'Question Set Templates' feature in the Author module is NOT yet available for general use. Our team is actively working, and we are on track for it to be removed by Thursday, November 14th. Thank you for your patience

IDENTIFIED about 1 month ago - at 11/13/2024 08:44AM

We are continuing to work on a fix for this issue, and current expected resolution time is in the afternoon on Thursday, November 14th.

IDENTIFIED about 1 month ago - at 11/10/2024 02:11PM

When creating a Question Set you will see a UI prompting you to select a template. This UI is only intended for tenants that have enabled the use of this feature. It is currently being shown to all users. You can still create Question Sets like you otherwise would by not selecting a template and clicking the Create Question Set button at the bottom. A fix will be released within the next few days to ensure this UI is only shown to tenants with this feature enabled.

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