Outage in Inspera

We are currently investigating an issue with starting tests and previewing content

Resolved Major

March 03, 2026 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified an issue blocking admin users from previewing questions, question sets and tests. This issue affects all users who have access to preview content: authors, planners, chief invigilators and graders. We are investigating the issue, and a new update will be posted as soon as we know more. The issue also affects candidates who are starting a new test during this incident. Candidates who have already started the test are not affected.

Components affected

Inspera Assessment - Admin Inspera Assessment - Student

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/03/2026 03:13PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/03/2026 12:30PM

We have applied a fix and the issue is resolved. We will keep monitoring the results.

Candidates will be able to open tests normally again. If they are still experiencing issues we recommend that they log out and back in before the next attempt.

INVESTIGATING about 2 months ago - at 03/03/2026 12:13PM

We have identified an issue blocking admin users from previewing questions, question sets and tests. This issue affects all users who have access to preview content: authors, planners, chief invigilators and graders. We are investigating the issue, and a new update will be posted as soon as we know more.

The issue also affects candidates who are starting a new test during this incident. Candidates who have already started the test are not affected.

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