Outage in Instaclustr

Provisioning Failures for Private Network PostgreSQL clusters with 3 nodes

Resolved Minor

July 29, 2026 - Started 7 days ago - Lasted about 10 hours
Official incident page

Incident Report

We are currently experiencing issues with provisioning private network PostgreSQL clusters with 3 nodes through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

Components affected

Instaclustr Management Console Instaclustr Provisioning API

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 07/29/2026 09:27AM

This incident has been resolved.

IDENTIFIED 7 days ago - at 07/29/2026 03:38AM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 days ago - at 07/29/2026 12:11AM

We are currently experiencing issues with provisioning private network PostgreSQL clusters with 3 nodes through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused.

Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational.

Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

Latest Instaclustr outages

Provisioning Failures for Kafka-Connect & Cadence Clusters - 15 days ago

403 Forbidden errors when accessing Cluster-Level Prometheus Monitoring Queries - 20 days ago

Monitoring API Latency and Error Issues - 3 months ago

AWS US-EAST-1 Operational Issues in a single Availability Zone use1-az4 - 3 months ago

Monitoring API Latency and Error Issues - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook