Outage in Instana

Users may experience issues with Application Perspective feature in region Red

Resolved Major
August 15, 2023 - Started about 2 years ago - Lasted 14 days
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/29/2023 10:51PM

Application perspective datastore is performing well. Closing incident.

MONITORING about 2 years ago - at 08/29/2023 04:55PM

A new version of the application perspectives datastore was rollout out. Monitoring continues.

MONITORING about 2 years ago - at 08/28/2023 01:50PM

Maintenance was completed. No issues were encountered. Application perspective service is operational. Monitoring will continue.

MONITORING about 2 years ago - at 08/28/2023 12:07PM

Application perspective datastore health continues to be good overall. We are doing maintenance to improve resiliency of datastore cluster. You may experience a <2-3 minute disruption as new nodes are joined to the cluster. The maintenance window will be no longer than 30 minutes.

MONITORING about 2 years ago - at 08/26/2023 03:34PM

Maintenance is complete. Application perspective service is operational. Monitoring will continue.

MONITORING about 2 years ago - at 08/26/2023 03:14PM

Application perspective datastore health is good overall. We are doing maintenance on 1 node in cluster. You may experience a <2-3 minute disruption as new node is joined to the cluster.

MONITORING about 2 years ago - at 08/26/2023 05:05AM

Service has been restored. Monitoring continues.

IDENTIFIED about 2 years ago - at 08/26/2023 04:08AM

Ingestion has been started at modest intake level.

IDENTIFIED about 2 years ago - at 08/26/2023 03:04AM

Progress continues: Application perspective datastore nodes are online. We are preparing to start ingestion. Team continues to work.

IDENTIFIED about 2 years ago - at 08/26/2023 02:08AM

Progress continues: Application perspective datastore nodes are coming online. Ingestion is not started yet. Team continues to work.

IDENTIFIED about 2 years ago - at 08/26/2023 01:07AM

Application perspective datastore nodes are coming online. Ingestion is not started yet. Team continue to work.

IDENTIFIED about 2 years ago - at 08/26/2023 12:04AM

Repair actions continue on Applications Perspectives datastore.

IDENTIFIED about 2 years ago - at 08/25/2023 11:03PM

Repair efforts are underway on Applications Perspectives datastore.

INVESTIGATING about 2 years ago - at 08/25/2023 10:02PM

We have located the problematic parts of the Application Perspective datastore.

INVESTIGATING about 2 years ago - at 08/25/2023 08:58PM

We continue to investigate issues with Application Perspectives datastore.

INVESTIGATING about 2 years ago - at 08/25/2023 07:53PM

We are investigating issues with Application Perspectives datastore.

INVESTIGATING about 2 years ago - at 08/25/2023 06:53PM

We are actively investigating issue with Application Perspectives feature.

INVESTIGATING about 2 years ago - at 08/25/2023 06:26PM

We are investigating issue with Application Perspectives feature.

MONITORING about 2 years ago - at 08/25/2023 11:45AM

A fix has been implemented for this issue. We continue to monitor closely.

IDENTIFIED about 2 years ago - at 08/24/2023 01:50PM

We have put a mitigation process in place to ensure required processing capacity is available to the application perspective datastore. Customers should not observe extreme latency. Monitoring continues.

IDENTIFIED about 2 years ago - at 08/23/2023 04:57PM

Adjustments in datastore load have been made. We observe improvement in performance. Monitoring continues.

IDENTIFIED about 2 years ago - at 08/23/2023 12:46PM

Capacity of datastore has been increased. We continue to monitor Application Perspective dashboard latency.

IDENTIFIED about 2 years ago - at 08/22/2023 06:05PM

We are observing high latency for application perspective dashboards. Tuning of the datastore is in progress.

IDENTIFIED about 2 years ago - at 08/15/2023 08:41PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 08/15/2023 08:34PM

The issue has been identified and a fix is being implemented.

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