Outage in Insurity

Issue Identified with the Billing-as-a-Service application.

Resolved Major

June 30, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

The following is an important message to Insurity Billing-as-a-Service customers from Insurity Customer Support. An issue has been identified with the Billing-as-a-Service application. We are currently investigating the issue, and an email will be sent once it has been resolved. We are sorry for the inconvenience this may cause you and thank you for your cooperation. Please do not hesitate to contact Customer Support through our support portal if you have any questions. Sincerely, Insurity Customer Support

Components affected

Insurity Public Cloud - US

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 06/30/2026 08:30PM

The following is an important message to Insurity Billing-as-a-Service Customers from Insurity Customer Support.

An identified issue with the Billing-as-a-Service application has been resolved and all services are currently available. Details of the investigation will be included in an incident report to follow.

We are sorry for the inconvenience this may have caused you and thank you for your cooperation.

Please do not hesitate to contact Customer Support through our support portal if you have any questions.

Sincerely,
Insurity Customer Support

IDENTIFIED about 1 month ago - at 06/30/2026 08:03PM

The following is an important message to Insurity Billing-as-a-Service customers from Insurity Customer Support.

An issue has been identified with the Billing-as-a-Service application. We are currently investigating the issue, and an email will be sent once it has been resolved.

We are sorry for the inconvenience this may cause you and thank you for your cooperation.

Please do not hesitate to contact Customer Support through our support portal if you have any questions.

Sincerely,
Insurity Customer Support

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