Outage in Intapp, Inc.

Intapp Time Degradation of Service US

Resolved Minor

June 02, 2025 - Started 11 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing a service degradation affecting some tenants of our Time solution in the US region. Firms who are experiencing this degradation will receive a client error stating "An error was encountered while synchronizing working profiles" Our team is actively investigating the cause, and we will provide updates as more information becomes available.

Components affected

Intapp, Inc. Time US1

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/02/2025 07:23PM

We have resolved the incident.

MONITORING 11 months ago - at 06/02/2025 06:23PM

A fix has been implemented and we are monitoring the results.
Further updates will be posted shortly.

INVESTIGATING 11 months ago - at 06/02/2025 06:06PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 06/02/2025 05:09PM

We are currently experiencing a service degradation affecting some tenants of our Time solution in the US region.
Firms who are experiencing this degradation will receive a client error stating "An error was encountered while synchronizing working profiles"
Our team is actively investigating the cause, and we will provide updates as more information becomes available.

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