Intapp Platform Degradation of Service US|EU|CA|AP Sandbox

The issue has been resolved. All services are operating as normal.

We are continuing to experience a service degradation affecting our Underlying Service Infrastructure across the US, EU, CA, and AP Sandbox regions.

Clients may notice unstable API response times, including increased latency or timeouts between our Platform services and connected downstream products. As a result, certain components may experience delays in accessing data, particularly if that data is stored in CDS, IDM, or IDD.

Our engineering team is actively working to restore full service performance. We will provide further updates as more information becomes available.

We continue to experience a service degradation affecting the CDS Platform in the US|EU|CA|AP Sandbox region. Clients may experience unstable API response times, ranging from increased latency to timeouts between our CDS services and other downstream products. Components of said products could experience long delays in accessing information if that information is stored in CDS, IDM, or IDD.

Update - We are continuing to experience a service degradation affecting the CDS Platform in the US|EU|CA|AP Sandbox region. Clients may experience unstable API response times from increased latency to timeouts.

Our team is actively working on the issue, and we will share further updates as soon as more information is available.

We are continuing to experience a service degradation affecting the CDS Platform in the US|EU|CA|AP Sandbox region. Unfortunately, the previously planned fix scheduled for 12:00 PM EST will not be deployed at this time.

Our team is actively working on the issue, and we will share further updates as soon as more information is available.

We are continuing to experience a service degradation affecting the CDS Platform in the US|EU Sandbox region. Unfortunately, the previously planned fix scheduled for 12:00 PM EST will not be deployed at this time.

Our team is actively working on the issue, and we will share further updates as soon as more information is available.

We are currently experiencing a service degradation affecting the CDS Platform in the US Sandbox region. Our team has identified the root cause and is working on a targeted fix, which is scheduled for implementation by 12:00 PM EST on June 4th.

We will share further updates as they become available.

We have identified the issue and will implement a fix by 12pm, EST Time, June 4th.

We are currently experiencing a service degradation affecting our Time solution in the US Sandbox region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.