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Outage in Intapp, Inc.

Intapp Risk, Time, and Pricing Degradation of Service in Europe

Resolved Minor
August 25, 2025 - Started 8 months ago - Lasted 2 days
Official incident page

Incident Report

We are currently experiencing a service degradation affecting our reporting module for Risk, Time, and Pricing solutions in the Europe region. Some reporting data is not refreshed. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/27/2025 07:41PM

We have resolved the incident.

MONITORING 8 months ago - at 08/27/2025 05:02PM

The issue with the reporting services has been resolved and users should experience normal functionality at this time. We will continue to monitor the situation to ensure full stability.

IDENTIFIED 8 months ago - at 08/27/2025 02:55PM

Our engineering team continues to work towards full restoration of the Reporting module. We appreciate your patience and will provide further updates as soon as we have more information or full service is restored.

IDENTIFIED 8 months ago - at 08/27/2025 10:34AM

Our engineering team continues to work towards full restoration of the Reporting module. We appreciate your patience and will provide further updates as soon as we have more information or full service is restored.

IDENTIFIED 8 months ago - at 08/26/2025 09:24PM

Our engineering team continues to work towards full restoration of the Reporting module. The team has resolved underlying issues and is completing final changes to restore full service to all tenants. We appreciate your patience and will provide further updates as soon as we have more information or full service is restored.

IDENTIFIED 8 months ago - at 08/26/2025 08:21PM

Our engineering team continues to work towards full restoration of the Reporting module. We appreciate your patience and will provide further updates as soon as we have more information or full service is restored.

IDENTIFIED 8 months ago - at 08/26/2025 04:15PM

Our engineering team continues to work towards full restoration of the Reporting module. We will share further updates as soon as full service is restored.

IDENTIFIED 8 months ago - at 08/26/2025 02:23PM

Our engineering team is actively investigating the remaining issues affecting the Reporting module. Currently the system is temporarily unavailable, and users may have trouble logging in. We appreciate your patience and will provide further updates as soon as we have more information or full service is restored.

IDENTIFIED 8 months ago - at 08/26/2025 01:04PM

Our engineering team is actively investigating the remaining recovery issues affecting the Reporting module. Most tenants continue to have access, though a small number are still experiencing limited availability. We appreciate your patience and will provide further updates as soon as we have more information or full service is restored.

IDENTIFIED 8 months ago - at 08/26/2025 08:27AM

Our engineering team continues to work towards full restoration of the Reporting module. While access remains available for most tenants, recovery efforts are still underway for a few remaining tenants. We will share further updates as soon as full service is restored.

IDENTIFIED 8 months ago - at 08/26/2025 02:21AM

Reporting module service access has been restored to most tenants. Engineering continues to monitor and work on a few remaining tenants. Further updates will be provided with new developments.

IDENTIFIED 8 months ago - at 08/25/2025 10:22PM

Restoration of the reporting service is still in progress. Customers may experience a brief outage while service is being restored.

IDENTIFIED 8 months ago - at 08/25/2025 09:55PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 months ago - at 08/25/2025 09:27PM

We are currently experiencing a service degradation affecting our reporting module for Risk, Time, and Pricing solutions in the Europe region. Some reporting data is not refreshed. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

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