Outage in Intapp, Inc.

Intapp Dealcloud Degradation of Service EU\US\AP\CA\AE

Resolved Minor
October 09, 2025 - Started about 4 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing a service degradation affecting our Dealcloud solution in Production and Sandbox environments in the EU\US\AP\CA\AE region. Our team is actively investigating the cause, and we will provide updates as more information becomes available. We are currently aware of an application gateway/provider issue which is intermittently affecting the loading of the Dealcloud pages.
Components affected
Intapp, Inc. DealCloud AE - Preview Sandbox Intapp, Inc. DealCloud PS AP1 Intapp, Inc. DealCloud PS EU - Preview Sandbox Intapp, Inc. DealCloud PS CA1 Intapp, Inc. DealCloud PS AP - Preview Sandbox Intapp, Inc. DealCloud PS US - Preview Sandbox Intapp, Inc. DealCloud PS US1 Intapp, Inc. DealCloud PS CA - Preview Sandbox Intapp, Inc. DealCloud AE1 Intapp, Inc. DealCloud PS EU1
Latest Updates ( sorted recent to last )
RESOLVED 44 minutes ago - at 10/09/2025 01:03PM

The issue has been resolved. All services are operating as normal.

MONITORING about 3 hours ago - at 10/09/2025 10:37AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 4 hours ago - at 10/09/2025 10:12AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 4 hours ago - at 10/09/2025 09:56AM

We are currently experiencing a service degradation affecting our Dealcloud solution in Production and Sandbox environments in the EU\US\AP\CA\AE region. Our team is actively investigating the cause, and we will provide updates as more information becomes available. We are currently aware of an application gateway/provider issue which is intermittently affecting the loading of the Dealcloud pages.

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