Outage in Intapp, Inc.

Intapp Time Partial Service Outage US

Resolved Major

February 20, 2026 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing a partial outage affecting our Time solution in the US region. Affected tenants will see Time web unavailable, and my encounter desktop sync errors. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

Components affected

Intapp, Inc. Time US1

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 02/20/2026 11:29PM

We have resolved the incident.

MONITORING about 1 month ago - at 02/20/2026 10:56PM

Services continue to recover. We will continue to monitor until all services are fully recovered.

MONITORING about 1 month ago - at 02/20/2026 10:00PM

A fix has been implemented and services are recovering. We will continue to monitor until all services are fully recovered.

IDENTIFIED about 1 month ago - at 02/20/2026 09:00PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 02/20/2026 08:01PM

We have identified the issue and are working on a resolution.
Further updates will be posted shortly.

INVESTIGATING about 1 month ago - at 02/20/2026 07:07PM

We are currently experiencing a partial outage affecting our Time solution in the US region.
Affected tenants will see Time web unavailable, and my encounter desktop sync errors.
Our team is actively investigating the cause, and we will provide updates as more information becomes available.

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