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Outage in Intapp, Inc.

Intapp Time Degradation of Service [USA]

Resolved Minor
April 24, 2026 - Started 17 days ago - Lasted about 5 hours
Official incident page

Incident Report

We have identified an issue with the Intapp Time service. Preliminary investigation indicates the problem is related to our underlying provider, Azure. Users may experience a “Sync Failed” error in the desktop application.
Components affected
Intapp, Inc. Time US1

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 04/24/2026 08:40PM

This incident has been resolved.

MONITORING 17 days ago - at 04/24/2026 07:50PM

Azure services are continuing to recover, and we are actively monitoring the situation.
Clarification: Earlier we stated that "Azure has confirmed resolution of the incident." however, Azure have confirmed the root cause is actively being corrected. Some services may still see minor degraded performance as they recover.

MONITORING 17 days ago - at 04/24/2026 06:24PM

Azure has confirmed resolution of the incident. We will continue monitoring the system for additional impact.

IDENTIFIED 17 days ago - at 04/24/2026 06:00PM

The issue is ongoing, and we are awaiting resolution from the provider. We'll provide updates as they are available.

IDENTIFIED 17 days ago - at 04/24/2026 05:00PM

The issue is ongoing, and we are awaiting resolution from the provider. We'll provide updates as they are available.

IDENTIFIED 17 days ago - at 04/24/2026 04:08PM

The issue is ongoing, and we are awaiting resolution from the provider. We'll provide updates as they are available.

IDENTIFIED 17 days ago - at 04/24/2026 03:18PM

We have identified an issue with the Intapp Time service. Preliminary investigation indicates the problem is related to our underlying provider, Azure. Users may experience a “Sync Failed” error in the desktop application.

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