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This incident has been resolved and all affected card transactions have been created in the declined state
We have identified the cause of the issue and implemented a fix affecting some card transactions.
Due to a data change, some card transactions were declined at authorisation and not populated on our system.
These card transactions will be re-processed and created in the declined state.
Most other card transactions were authorised and processed as expected.
Next update by 1 hour
We are continuing to investigate this issue.
We have been made aware of an issue affecting card transactions being populated on the production environment if using built-in card integrations. We will keep you updated
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