Outage in Intellistack

Formstack Sign API Not Updating Document Status

Resolved Minor

April 29, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue where the Formstack Sign API may not reflect updated document statuses after the signing process is completed. Signing workflows are completing successfully, but some integrations may not receive the correct status updates. Our team is actively working to identify and resolve the issue.

Components affected

Intellistack Documents

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 04/29/2026 05:39PM

This incident has been resolved.

MONITORING 1 day ago - at 04/29/2026 03:31PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 04/29/2026 03:08PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 04/29/2026 03:05PM

Latest Intellistack outages

Streamline Workflow Session Disruption - 17 days ago

Forms: Partial Submissions Unavailable - 21 days ago

Sign: Blank page when logging in - 24 days ago

Streamline: Intermittent Workflow Publish Failures - 30 days ago

Formstack Sign: Document Upload Delays and Failures - about 1 month ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook