Outage in Intercom AU

Increased errors rates across AI functionality

Resolved Minor
December 05, 2024 - Started 7 days ago - Lasted about 1 hour

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Outage Details

We're seeing issues with Intercom where customers are experiencing increased error rates and high latencies on the inbox. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information 🕵️.
Latest Updates ( sorted recent to last )
INVESTIGATING 7 days ago - at 12/05/2024 01:07AM

We're seeing issues with Intercom where customers are experiencing increased error rates and high latencies on the inbox. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information 🕵️.

Latest Intercom AU outages

Increased error rate for Copilot and Custom Answers - about 5 hours ago
Links to conversations in the Help Desk sidebar loading a blank page - 2 days ago
Inbox experiencing degraded performance - about 1 month ago
Contacts Profile Pages are not Loading - about 2 months ago
Intercom <> Facebook Integration issues - about 2 months ago

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