Outage in Intercom AU

Links to conversations in the Help Desk sidebar loading a blank page

Resolved Minor
December 09, 2024 - Started 2 days ago - Lasted 5 minutes

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Outage Details

We're seeing issues with the Help Desk where links to conversations in the sidebar are loading a blank page since 17:50 UTC. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information 🕵️.
Latest Updates ( sorted recent to last )
MONITORING 2 days ago - at 12/09/2024 07:45PM

We have implemented a fix and are monitoring for recovery 🔎. We’ll let you know when we are confident in our recovery.

INVESTIGATING 2 days ago - at 12/09/2024 05:50PM

We're seeing issues with the Help Desk where links to conversations in the sidebar are loading a blank page since 17:50 UTC. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information 🕵️.

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