Outage in Interseller

AWS Outage

Resolved Minor
December 07, 2021 - Started almost 4 years ago - Lasted 4 months
Official incident page

Incident Report

Due to an outage with AWS, sending and syncing emails is delayed. We are monitoring the situation closely. Please visit AWS's status page for more information: https://status.aws.amazon.com/
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Latest Updates ( sorted recent to last )
MONITORING almost 4 years ago - at 12/07/2021 11:57PM

Most Interseller services are recovering normally and we're working to resolve some final minor issues with some services.

IDENTIFIED almost 4 years ago - at 12/07/2021 10:19PM

We are seeing signs of recovery on all services and are currently validating service availability.

IDENTIFIED almost 4 years ago - at 12/07/2021 09:05PM

We're seeing errors in email syncing, open tracking, click tracking, and importing/exporting contacts at this time. We're working to build a temporary solution to resolve these errors.

IDENTIFIED almost 4 years ago - at 12/07/2021 08:39PM

Email syncing, open tracking, and click tracking have been restored. We're actively monitoring these services to ensure availability during AWS's outage.

IDENTIFIED almost 4 years ago - at 12/07/2021 08:21PM

We're currently seeing issues with slow syncing response times and missed open tracking. We're working to temporarily resolve these issues.

IDENTIFIED almost 4 years ago - at 12/07/2021 05:17PM

We are currently using a temporary solution to keep sending emails on-time. We're still actively monitoring the AWS outage and hope that it is resolved soon.

IDENTIFIED almost 4 years ago - at 12/07/2021 04:46PM

Additionally, we're seeing issues uploading CSV's and exporting sequences at this time.

IDENTIFIED almost 4 years ago - at 12/07/2021 04:38PM

Due to an outage with AWS, sending and syncing emails is delayed. We are monitoring the situation closely.

Please visit AWS's status page for more information:
https://status.aws.amazon.com/

Latest Interseller outages

Reconnect Issues with Microsoft - about 2 years ago
Delayed emails - about 2 years ago
Issues with bulk CSV import - over 3 years ago
Interseller Slow to Respond - over 3 years ago
Issues with Chrome Extension - over 3 years ago

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