Outage in Interviewstream

Unable to Access RIVS EU

Resolved Major

April 27, 2023 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an incident with on demand, connect, and scheduler that is impacting only https://eu.rivs.com/. PLEASE NOTE: US, Canada, and Australia are not impacted. > Affected users may experience: An error message when attempting to access the https://eu.rivs.com/ site We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com

Components affected

Interviewstream On Demand Interviewstream Connect Interviewstream Scheduler

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 04/27/2023 08:30PM

The incident affecting RIVS EU (connect, on demand, scheduler, and builder) has been resolved.

Our apologies for any disruption this incident may have caused to your user experience.

If you have any questions, please submit a request to our technical support team.

Best Regards,
Interviewstream support
https://support.interviewstream.com

IDENTIFIED almost 3 years ago - at 04/27/2023 07:35PM

The incident affecting RIVS EU (connect, on demand, scheduler, and builder) has been identified and we are working on implementing a fix.

Impacted End-Users may continue to experience an error message when attempting to access the site https://eu.rivs.com/

We will provide another update as soon as we learn more.

Our apologies for any disruption this incident may cause to your user experience

Best Regards,
Interviewstream support
https://support.interviewstream.com

INVESTIGATING almost 3 years ago - at 04/27/2023 05:15PM

We are investigating an incident with on demand, connect, and scheduler that is impacting only https://eu.rivs.com/.

PLEASE NOTE: US, Canada, and Australia are not impacted.

> Affected users may experience: An error message when attempting to access the https://eu.rivs.com/ site

We will provide another update as soon as we learn more.

Our apologies for any disruption this incident may cause to your user experience.

Best Regards,
Interviewstream support
https://support.interviewstream.com

Latest Interviewstream outages

Unable to Access rivs.com - 29 days ago

Issue with interviewstream Mobile App on iOS - 6 months ago

RIVS Landing Page Error Message - 7 months ago

Unable to Access RIVS - about 1 year ago

Unable to Connect to RIVS connect (Live) - over 2 years ago

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