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Outage in Intralinks

OCR service - document scanning - is down for all products at this time.

Resolved Minor
March 31, 2026 - Started about 20 hours ago - Lasted about 4 hours
Official incident page

Incident Report

The issue has been identified and we are currently working on a fix.

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Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 03/31/2026 07:06PM

The incident has been resolved, and all OCR services are operating normally for all products. We appreciate your patience and understanding while we worked to restore service.

MONITORING about 17 hours ago - at 03/31/2026 06:11PM

A fix has been implemented and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.

IDENTIFIED about 20 hours ago - at 03/31/2026 02:44PM

The issue has been identified and we are currently working on a fix.

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