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Outage in Intralinks

OCR service - document scanning - is down for all products at this time.

Resolved Minor
March 31, 2026 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

The issue has been identified and we are currently working on a fix.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/31/2026 07:06PM

The incident has been resolved, and all OCR services are operating normally for all products. We appreciate your patience and understanding while we worked to restore service.

MONITORING about 1 month ago - at 03/31/2026 06:11PM

A fix has been implemented and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.

IDENTIFIED about 1 month ago - at 03/31/2026 02:44PM

The issue has been identified and we are currently working on a fix.

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