Outage in Intricately

Salesforce Connector Enrichment Delays

Resolved Minor
September 17, 2021 - Started about 4 years ago - Lasted 6 months
Official incident page

Incident Report

We are experiencing delays enriching Salesforce records due to a large increase in enrichment requests. We're working on scaling up our capacity to bring enrichment times back down to a few seconds.

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Latest Updates ( sorted recent to last )
RESOLVED about 4 years ago - at 09/17/2021 09:00PM

This incident has been resolved.

MONITORING about 4 years ago - at 09/17/2021 04:04PM

We have stabilized Salesforce record enrichment times. We'll continue to actively monitor enrichment times to ensure continued smooth operation.

IDENTIFIED about 4 years ago - at 09/17/2021 03:45PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 4 years ago - at 09/17/2021 03:45PM

We are experiencing delays enriching Salesforce records due to a large increase in enrichment requests. We're working on scaling up our capacity to bring enrichment times back down to a few seconds.

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