Outage in INVERS

Processing delayes

Resolved Minor

June 07, 2024 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We experienced a short outage of some services. Most of them are back to normal, OneAPI events might be delayed but are also recovering. We are monitoring and analyzing to find the root cause and prevent this from happening in the future.

Components affected

INVERS CloudBoxx API INVERS CloudBoxx Push - Message Queue

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 06/07/2024 04:59PM

Today, 15:07 UTC to approx. 15:21 UTC, there were problems with routing in an INVERS data center according to the metrics.

This caused interruptions in sending and receiving data to and from the vehicles. CloudBoxx-based systems were affected. The error was quickly localized and fixed, this has since been confirmed by our own log files, in addition to the log files of the data center.

We will only carry out an in-depth analysis and ensure that this problem does not occur again. Our emergency teams continue to keep a particularly close eye on all metrics throughout the evening.

We apologize for the delays in the process and in the customer-related systems.

MONITORING almost 2 years ago - at 06/07/2024 03:56PM

We experienced a short outage of some services. Most of them are back to normal, OneAPI events might be delayed but are also recovering.

We are monitoring and analyzing to find the root cause and prevent this from happening in the future.

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