Outage in INVERS

OneAPI and Insights Events (RabbitMQ) issues

Resolved Minor
July 09, 2024 - Started 6 months ago - Lasted about 18 hours
Official incident page

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Outage Details

We are currently experiencing issues with our OneAPI and Insights Events Message Queue. Our emergency standby staff is investigating. We’ll post an update with details and scope of the incident as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/10/2024 07:44AM

This incident has been resolved.

MONITORING 6 months ago - at 07/10/2024 06:55AM

The incident has been resolved.

MONITORING 6 months ago - at 07/09/2024 04:37PM

A fix to minimize latencies of the speeding-events has been implemented and we are monitoring the results.
Further measures are discussed with the external provider.

IDENTIFIED 6 months ago - at 07/09/2024 03:21PM

We have seen an improvement but the processing is not yet back to normal levels. We are working on the issue with the relevant teams and will provide further updates here.

IDENTIFIED 6 months ago - at 07/09/2024 03:07PM

The error has been fixed, pending data is still being processed, which will take about 30 minutes.

IDENTIFIED 6 months ago - at 07/09/2024 02:43PM

We are in contact with the external provider of the service that is causing the delays and are working together to find a solution.

INVESTIGATING 6 months ago - at 07/09/2024 02:22PM

It only affects speeding events, the normal customer journey is NOT affected.

INVESTIGATING 6 months ago - at 07/09/2024 02:14PM

We are currently experiencing issues with our OneAPI and Insights Events Message Queue. Our emergency standby staff is investigating. We’ll post an update with details and scope of the incident as soon as possible.

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