Monitoring cellular connectivity issues on some CloudBoxx 4G devices

This incident has been resolved.

There have been no further incidents for almost an hour. We are now setting the incident to “Monitoring” and will close it if it remains unchanged during the observation period.

According to feedback from our connectivity providers, the cellular connectivity issues are currently due to ongoing maintenance at a partner, which was initially announced without any expected impact. The pattern of restrictions we see in the log files matches the way maintenance is carried out. We will check how long this maintenance is planned to last and post an update here.

We are seeing problems with some mobile connections in our graphs. This has been confirmed by the connectivity provider, who is working on a solution. We will post updates here when there is any news.