Outage in Ionic Framework

Ionic Zendesk support issue

Resolved Minor
June 06, 2022 - Started over 3 years ago - Lasted about 2 hours
Official incident page

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Outage Details

The Ionic ticketing system and Knowledge Base are affected due to an issue with our Zendesk instance. Users may be unable to access the ticketing system or KB until the problem is resolved. We anticipate some delays when the service is restored to clear any backlog. Thanks for your patience!
Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 06/06/2022 05:25PM

We have identified the issue and working towards resolving it. You can directly email support@ionic.io in the interim to create new tickets, or inquire on your existing tickets.

We will keep you posted as soon as we have further information. Thank you for your patience.

INVESTIGATING over 3 years ago - at 06/06/2022 03:18PM

The Ionic ticketing system and Knowledge Base are affected due to an issue with our Zendesk instance. Users may be unable to access the ticketing system or KB until the problem is resolved.

We anticipate some delays when the service is restored to clear any backlog. Thanks for your patience!

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