Outage in IPRoyal
Residential Proxies — degraded performance
Resolved MinorIncident Report
We are investigating degraded performance affecting some customers using our Residential Proxies in the United States, Europe, Singapore, Japan and Australia. Requests may be slower than usual or fail intermittently. Our team is actively looking into it and we will share further updates as we learn more.
Components affected
IPRoyal Residential API IPRoyal Residential Proxies US IPRoyal Residential Proxies EU IPRoyal Residential Proxies SG IPRoyal Residential Proxies JP IPRoyal Residential Proxies AUTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/08/2026 11:20AM
This incident is resolved. Service has been fully restored. We apologise for the disruption.
IDENTIFIED
12 days ago - at 09/03/2026 04:32AM
We have identified an issue with our upstream provider as the source of degraded performance for some customers using our Residential Proxies in the United States, Europe, Singapore, Japan and Australia, as well as the Residential API. We will share further updates as we learn more.
IDENTIFIED
12 days ago - at 09/03/2026 04:30AM
We have identified the cause of degraded performance for some customers using our Residential Proxies in the United States, Europe, Singapore, Japan and Australia. We are working to restore full service.
INVESTIGATING
12 days ago - at 09/03/2026 03:51AM
We are investigating degraded performance affecting some customers using our Residential Proxies in the United States, Europe, Singapore, Japan and Australia. Requests may be slower than usual or fail intermittently. Our team is actively looking into it and we will share further updates as we learn more.
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