Outage in IsDown
Website Monitors might be triggering false alerts
Resolved MajorIncident Report
Summary AI Generated
IsDown's website monitoring service experienced a major incident where monitors were triggering false down alerts for 17.8 hours. The issue was traced to problems with the North America server responsible for running website checks. The service implemented a fix and monitored the results before fully resolving the incident.
We're getting reports that website monitors might be triggering down alerts. We're investigating possible causes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 03/25/2026 02:01PM
This incident has been resolved.
MONITORING
about 10 hours ago - at 03/25/2026 12:35PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 16 hours ago - at 03/25/2026 07:14AM
We are continuing to investigate this issue.
INVESTIGATING
about 23 hours ago - at 03/24/2026 11:50PM
The issue seems to be with our North America server that runs the checks. We're still trying to understand the root cause.
MONITORING
1 day ago - at 03/24/2026 08:37PM
We've made some changes and will monitor the fix for the next few hours
INVESTIGATING
1 day ago - at 03/24/2026 08:16PM
We're getting reports that website monitors might be triggering down alerts. We're investigating possible causes.
Latest IsDown outages
Background jobs queue got stuck for some time - 13 days ago
Website is currently unavailable - 4 months ago
Issues accessing IsDown website. - 4 months ago
Issues getting the official outages from Azure source - 5 months ago
Issues with status page provider - 5 months ago
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