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Outage in ISI

Cisco Webex Processing Delay

Resolved Major
August 25, 2026 - Started 9 days ago - Lasted about 20 hours
Official incident page

Incident Report

ISI is experiencing delays with data delivery from Cisco Webex. This may result in delays in new records appearing in your system. A support case has been opened with Cisco Webex Developer Support to investigate this issue.
Components affected
ISI Cisco Webex

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 08/26/2026 01:48PM

Cisco Webex data delivery levels and processing timing as resumed to normal operations.

MONITORING 9 days ago - at 08/25/2026 09:16PM

Cisco Webex data delivery levels have returned to expected values. Processing is working to catch from the delays.
We'll continue to monitor the issue.

INVESTIGATING 9 days ago - at 08/25/2026 06:24PM

ISI is experiencing delays with data delivery from Cisco Webex. This may result in delays in new records appearing in your system. A support case has been opened with Cisco Webex Developer Support to investigate this issue.

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