Outage in IT Portal
Slow Performance in the US Cloud
Resolved MinorIncident Report
The issue has been identified and a fix is being implemented.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 08/21/2024 07:18PM
After a few days of monitoring performance of the new SQL Instances, we have not noticed any performance issues. Please do reach out to support if you continue to experience delays.
MONITORING
over 1 year ago - at 08/19/2024 03:07AM
Three new SQL Servers have been deployed and database migration has been completed. We will now monitor to see if performance is better.
IDENTIFIED
over 1 year ago - at 08/19/2024 01:25AM
Databases are being moved to new SQL Servers
IDENTIFIED
over 1 year ago - at 08/16/2024 11:43AM
We thank you for your patience as we resolve this slowness issue for some partners. We plan on doing some more database changes tonight at 8PM. Thanks again.
IDENTIFIED
over 1 year ago - at 08/15/2024 06:05PM
We are still working to determine the cause of the issue. We have opted to move half of the affected partners to a new SQL instance, and this will be done later tonight. You may experience a brief disconnect as we move databases.
IDENTIFIED
over 1 year ago - at 08/15/2024 11:10AM
We are still reviewing the slow performance seen by some cloud users. We have identified the slowness to one particular database server and are working with SQL Consultants to analyze this further.
IDENTIFIED
over 1 year ago - at 08/14/2024 05:24PM
The issue has been identified and a fix is being implemented.
Latest IT Portal outages
CloudFlare is down! - 3 months ago
US Cloud Issues - about 1 year ago
Slowness in the US Cloud - over 1 year ago
UK Cloud Services were offline - over 1 year ago
SQL Issue in EU - almost 2 years ago
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