Outage in University of Nebraska
Eduroam for University managed macOS devices issue identified
Resolved MinorIncident Report
We have identified an issue with managed University macOS devices connecting to eduroam. These Macs will need to connect to another network to receive the updated configuration from Jamf, such as campus wired ethernet, home WiFi, or hotspot.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/14/2025 10:11PM
For macOS users who are on campus, they can connect to NU-Guest wireless network without signing in, then launch JAMF Self Service application, search for & run "Update Inventory".
After that is complete, the needed certificate will be installed and the user should be able to connect to eduroam.
If you continue to have issues please contact your IT support team, or your campus Help Center.
MONITORING
10 months ago - at 07/14/2025 09:09PM
For macOS users who are on campus, they can connect to NU-Guest wireless network without signing in, then launch JAMF Self Service application, search for & run "Update Inventory".
After that is complete, the needed certificate will be installed and the user should be able to connect to eduroam.
IDENTIFIED
10 months ago - at 07/14/2025 09:06PM
For macOS users who are on campus, they can connect to NU-Guest wireless network without signing in, then launch JAMF Self Service application, search for & run "Update Inventory".
After that is complete, the needed certificate will be installed and the user should be able to connect to eduroam.
IDENTIFIED
10 months ago - at 07/14/2025 04:36PM
For macOS users who are on campus, they can connect to NU-Guest wireless network without signing in, then launch JAMF Self Service application, search for & run "Update Inventory".
After that is complete, the needed certificate will be installed and the user should be able to connect to eduroam.
IDENTIFIED
10 months ago - at 07/14/2025 01:35PM
We have identified an issue with managed University macOS devices connecting to eduroam. These Macs will need to connect to another network to receive the updated configuration from Jamf, such as campus wired ethernet, home WiFi, or hotspot.
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