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Outage in University of Nebraska

Windstream internet bouncing

Resolved Major
July 01, 2025 - Started 10 months ago - Lasted 9 days
Official incident page

Incident Report

This connection started bouncing again today at 10:15am CT, Windstream is investigating to see if the issue is related to yesterdays outages or not. No time to restoral has been given. Questions 402-472-3970 or support@nebraska.edu

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/10/2025 01:23PM

This circuit has been stable since July 1st. We are continuing to work with the vendor to increase the reliability of the circuit and gain a more complete understanding of the root cause(s) of these outages.

MONITORING 10 months ago - at 07/07/2025 01:05PM

This circuit has been stable since 7/1/25. We anticipate meeting with Windstream to go over last week's outages in detail. We are continuing to monitor this circuit closely.

INVESTIGATING 10 months ago - at 07/02/2025 07:24PM

Windstream has been scrubbing the entire path of the circuit to look for any and all issues. We will continue to monitor this circuit closely through the end of Monday.

INVESTIGATING 10 months ago - at 07/02/2025 05:35AM

The bounces earlier today were due to a burst of errors between Des Moines and Chicago. Another bounce happened at 7:25pm CT and the overnight Windstream team is actively investigating the cause.

INVESTIGATING 10 months ago - at 07/01/2025 05:55PM

This connection started bouncing again today at 10:15am CT, Windstream is investigating to see if the issue is related to yesterdays outages or not. No time to restoral has been given.
Questions 402-472-3970 or support@nebraska.edu

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