Outage in University of Nebraska

MS365 service under investigation

Resolved Major

January 22, 2026 - Started 25 days ago - Lasted 4 days
Official incident page

Incident Report

A problem with MS365 services is under investigation. Email does appear to be impacted. Technicians are investigating the issue. Reported by Eric Haffey Submitted by Bryan Fitzgerald Questions 402-472-3970 or support@nebraska.edu

Components affected

University of Nebraska Microsoft 365 - Outlook (Exchange Online) University of Nebraska Microsoft 365 - Teams (Communication & Voice) University of Nebraska Microsoft 365 - Teams (Collaboration & Storage) University of Nebraska Microsoft 365 - Sharepoint / OneDrive (Storage) University of Nebraska Microsoft 365 - Other Apps (PowerApps, Office, etc...) University of Nebraska Microsoft 365 / ProofPoint - Email Deliverability & Processing

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Latest Updates ( sorted recent to last )

RESOLVED 21 days ago - at 01/26/2026 02:47PM

All systems are operating normally. This issue is resolved.
Updated by Bryan Fitzgerald

MONITORING 24 days ago - at 01/23/2026 01:38PM

Most issues have been resolved, with the exception that some users may still be unable to access Outlook on the web. All other services are fully operational, and systems are performing as expected. We will continue to monitor for any recurring issues.
Submitted by Bryan Fitzgerald

IDENTIFIED 24 days ago - at 01/23/2026 03:53AM

The vendor has identified the cause of the issues and is taking steps to remediate impact to affected services.
Updated by Bryan Fitzgerald

INVESTIGATING 25 days ago - at 01/22/2026 08:33PM

A problem with MS365 services is under investigation. Email does appear to be impacted. Technicians are investigating the issue.
Reported by Eric Haffey
Submitted by Bryan Fitzgerald
Questions 402-472-3970 or support@nebraska.edu

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