Outage in itslearning

Microsoft Office files - intermittent issues

Resolved Minor
May 09, 2025 - Started 5 months ago - Lasted 3 days
Official incident page

Incident Report

We are currently investigating intermittent problems opening office files. The first indications point towards problems on Microsoft side but we will continue our investigations.
Components affected
itslearning

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/12/2025 05:17AM

Issue was confirmed as a Microsoft service/hosting problem.

MONITORING 5 months ago - at 05/09/2025 09:11AM

All findings so far points towards intermittent problems at one of Microsoft office clusters. We have reached out to Microsoft with our findings.

INVESTIGATING 5 months ago - at 05/09/2025 06:36AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 05/09/2025 06:29AM

We are currently investigating intermittent problems opening office files.
The first indications point towards problems on Microsoft side but we will continue our investigations.

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