Outage in IUGU
Instabilidade na compensação de boletos — 16/09
Resolved MinorIncident Report
Summary AI Generated
A small number of boletos due on September 16 were not processed correctly by IUGU's compensation system. The issue affected the Boletos component and was identified on September 18. After approximately 1.8 hours, the delayed boletos were successfully compensated and the incident was resolved.
Identificamos que uma pequena quantidade de boletos com vencimento no dia 16/09 não foi compensada corretamente. Nossa equipe já está atuando para regularizar os boletos afetados o mais rápido possível.
Components affected
IUGU BoletosTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/18/2026 03:19PM
Informamos que os boletos atrasados foram compensados.
IDENTIFIED
4 days ago - at 09/18/2026 01:35PM
Identificamos que uma pequena quantidade de boletos com vencimento no dia 16/09 não foi compensada corretamente. Nossa equipe já está atuando para regularizar os boletos afetados o mais rápido possível.
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