Outage in Ivanti Cloud

Ivanti Neurons for MDM Service Degradation - ap1.mobileiron.com

Resolved Minor
July 25, 2024 - Started 10 months ago - Lasted about 9 hours
Official incident page

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Outage Details

We are currently observing degradation with Elastic search due to which newly added users/devices/policies/apps will be delayed to show up in the UI - ap1.mobileiron.com. Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Components affected
Ivanti Cloud https://ap1.mobileiron.com
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/25/2024 02:06PM

This incident has been resolved.

MONITORING 10 months ago - at 07/25/2024 08:19AM

We are continuing to monitor further for any issues

MONITORING 10 months ago - at 07/25/2024 08:18AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 07/25/2024 05:01AM

We are currently observing degradation with Elastic search due to which newly added users/devices/policies/apps will be delayed to show up in the UI - ap1.mobileiron.com.

Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

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