Outage in Ivanti Cloud
NVZ PRD Tenants are not accessible - 500 errors
Resolved MajorIncident Report
Summary AI Generated
Ivanti Cloud's NVZ production tenants experienced a 5.5-hour outage where users encountered 500 errors and could not access Service Manager/Asset Manager systems. The incident affected all NVZ PRD tenants, preventing normal operations and system access. Corrective action was implemented to restore accessibility and resolve the 500 error issues, with the service fully restored after monitoring confirmed system stability.
NVZ PRD Tenants are temporarily not accessible. We are actively investigating this and will provide an update once we have more information.
Components affected
Ivanti Cloud Service Manager / Asset Manager (NVZ)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 04/15/2026 09:17PM
This incident has been resolved.
MONITORING
9 days ago - at 04/15/2026 04:09PM
Corrective action has been taken to address the accessibility and 500 error issues impacting NVZ PRD tenants. We are actively monitoring the environment to ensure continued stability.
INVESTIGATING
9 days ago - at 04/15/2026 04:07PM
Corrective action has been taken to address the accessibility and 500 error issues impacting NVZ PRD tenants. We are actively monitoring the environment to ensure continued stability.
INVESTIGATING
9 days ago - at 04/15/2026 03:49PM
NVZ PRD Tenants are temporarily not accessible. We are actively investigating this and will provide an update once we have more information.
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