Outage in Ivanti Cloud

Neurons Platform - Some pages of Patch Intelligence may fail to load (1994230)

Resolved Minor

August 17, 2026 - Started 9 days ago - Lasted 4 days
Official incident page

Incident Report

Summary AI Generated

Ivanti Cloud's Neurons platform experienced an issue where some Patch Intelligence pages failed to load, with certain filters and options (such as "superseded") increasing the likelihood of failure. The incident affected the Neurons (NVU) component and lasted approximately 92.6 hours. A fix was identified and implemented on August 20, 2026, with the incident fully resolved on August 21, 2026.

We are currently investigating the issue. Filters and options (like superseded) may increase the likelihood of this happening

Components affected

Ivanti Cloud Neurons (NVU)

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 08/21/2026 01:31PM

This incident has been resolved.

MONITORING 6 days ago - at 08/20/2026 06:45PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 days ago - at 08/20/2026 03:09PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 days ago - at 08/20/2026 01:50PM

We are continuing to investigate this issue. The issue is taking longer to discover than anticipated but we will update again as soon as we know more.

INVESTIGATING 9 days ago - at 08/18/2026 02:17PM

We are continuing to investigate. We should have more information soon

INVESTIGATING 9 days ago - at 08/17/2026 09:32PM

We are continuing to investigate this issue.

INVESTIGATING 9 days ago - at 08/17/2026 04:57PM

We are currently investigating the issue. Filters and options (like superseded) may increase the likelihood of this happening

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