Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in IWT

Some customers may be experiencing intermittent slowness due to an upstream network provider issue.

Resolved Minor
October 27, 2021 - Started over 4 years ago - Lasted 12 days
Official incident page

Incident Report

We've had reports from a few customers of intermittent system slowness. We have investigated our systems and none of our infrastructure is showing slowness. We have worked with these customers to look at the networking between their networks and our systems and it appears like there may be some slowdowns affecting a portion of the Internet. We have been in contact with our upstream network provider and have made them aware of the issue. We are currently awaiting the results of their investigation. The issue seems to be only affecting customer's whose traffic to our systems routes through the Dallas area. We will provide updates here as we receive new information.

Need to monitor IWT outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 11/08/2021 04:49PM

This incident has been resolved.

IDENTIFIED over 4 years ago - at 10/27/2021 05:14PM

We've had reports from a few customers of intermittent system slowness. We have investigated our systems and none of our infrastructure is showing slowness. We have worked with these customers to look at the networking between their networks and our systems and it appears like there may be some slowdowns affecting a portion of the Internet. We have been in contact with our upstream network provider and have made them aware of the issue. We are currently awaiting the results of their investigation.

The issue seems to be only affecting customer's whose traffic to our systems routes through the Dallas area.

We will provide updates here as we receive new information.

Latest IWT outages

Unable to log in - over 1 year ago
IWT Sourcing Suite System Errors - almost 2 years ago
IWT Sourcing Suite System Errors - about 4 years ago
Unable to reach login page - about 4 years ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook