Outage in IXCloud
Potential Degraded IXCloud Recordings Access
Resolved MinorIncident Report
Customers using BYOS (Bring Your Own Storage) and using "User Delegation SAS Tokens" are experiencing issues accessing calls from the past 24 hours. Calls are still being recorded, but not showing up in the IXC UI. Our engineers are working the issue and we expect a resolution within the next couple of hours.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 08/19/2024 09:48PM
This incident has been resolved.
IDENTIFIED
over 1 year ago - at 08/19/2024 09:48PM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 1 year ago - at 08/19/2024 03:10PM
Customers using BYOS (Bring Your Own Storage) and using "User Delegation SAS Tokens" are experiencing issues accessing calls from the past 24 hours. Calls are still being recorded, but not showing up in the IXC UI. Our engineers are working the issue and we expect a resolution within the next couple of hours.
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