Outage in Jam

Login page issue causing Jam not to load.

Resolved Major
August 29, 2025 - Started 4 months ago - Lasted about 2 hours

Incident Report

We have identified the issue and are working to get a fix deployed.
Components affected
Jam Video Jam Instant replay Jam GitHub integration Jam Slack integration Jam Website Jam Asana integration Jam API Jam Linear integration Jam Screenshot Jam Jira integration Jam Azure Integration Jam Chrome extension

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Latest Updates ( sorted recent to last )
IDENTIFIED 4 months ago - at 08/29/2025 05:14PM

We have identified the issue and are working to get a fix deployed.

RESOLVED 4 months ago - at 08/29/2025 06:15PM

This incident has been resolved and we are monitoring for any changes.

MONITORING 4 months ago - at 08/29/2025 06:15PM

We have implemented a fix and Jam should be operational again. We will continue to monitor the situation

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