Outage in Jama Software

Jama Connect Status

Resolved Major

April 16, 2026 - Started 7 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating reports of customers unable to access Jama Connect. Our engineering team has been notified of the issues and is working towards a solution. As we continue to monitor and resolve the issue, we will keep this site up-to-date with the latest information. We apologize for this interruption.

Components affected

Jama Software Connect

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 04/16/2026 04:57PM

This incident has been resolved.

MONITORING 7 days ago - at 04/16/2026 04:34PM

We are continuing to monitor for any further issues.

MONITORING 7 days ago - at 04/16/2026 04:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 days ago - at 04/16/2026 04:08PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 days ago - at 04/16/2026 03:41PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 days ago - at 04/16/2026 02:59PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 days ago - at 04/16/2026 02:23PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 days ago - at 04/16/2026 02:23PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 days ago - at 04/16/2026 02:21PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 days ago - at 04/16/2026 02:19PM