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Outage in Jama Software

Jama Connect Status

Resolved Major
October 11, 2026 - Started 13 days ago - Lasted about 2 hours
Official incident page

Incident Report

Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue. As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.
Components affected
Jama Software Connect

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 10/11/2026 05:37PM

The Jama Software engineering team has identified and resolved the outage issue. We will continue to monitor the situation but expect no further disruptions.

MONITORING 13 days ago - at 10/11/2026 05:27PM

We have implemented a fix for the issues and are monitoring the results.

IDENTIFIED 13 days ago - at 10/11/2026 04:15PM

We are continuing to work on a fix for this issue.

IDENTIFIED 13 days ago - at 10/11/2026 03:48PM

We have identified the source of the issue and are working to resolve it.

INVESTIGATING 13 days ago - at 10/11/2026 03:26PM

Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue.
As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.

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