Outage in Jamf

Jamf Now: Some accounts deactivated unexpectedly

Resolved Major

November 04, 2026 - Started about 13 hours ago - Lasted about 12 hours
Official incident page

Incident Report

Summary AI Generated

Some Jamf Now accounts were unexpectedly deactivated, preventing affected users from signing in and causing managed devices to stop checking in. The issue lasted approximately 12 hours before being resolved. Customers still experiencing problems were directed to contact Jamf Support.

We are investigating an issue where some Jamf Now accounts were deactivated unexpectedly. Affected customers may see devices not checking in or be unable to sign in. If you think your account is affected, contact Jamf Support. We will post updates here as we learn more.

Components affected

Jamf Now

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Latest Updates ( sorted recent to last )

RESOLVED 34 minutes ago - at 11/04/2026 09:32PM

This incident has been resolved. If you're experiencing issues with your Jamf Now account, please contact Jamf Support.

IDENTIFIED about 10 hours ago - at 11/04/2026 11:44AM

We've identified the issue and we're currently working on the next steps.
If you think your account is affected, please contact Jamf Support.

We will post updates here as we learn more.

INVESTIGATING about 13 hours ago - at 11/04/2026 09:26AM

We are investigating an issue where some Jamf Now accounts were deactivated unexpectedly. Affected customers may see devices not checking in or be unable to sign in.
If you think your account is affected, contact Jamf Support. We will post updates here as we learn more.

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