Outage in Jasper
Rest API, GraphQL API, GraphQL Connection, Jasper App outage
Resolved Major
October 20, 2025 - Started 9 days ago
- Lasted about 5 hours
Incident Report
Rest API, GraphQL API, GraphQL Connection, Jasper App cannot be accessed at the moment. This incident was created by an automated monitoring service.
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Latest Updates ( sorted recent to last )
INVESTIGATING
9 days ago - at 10/20/2025 07:54PM
Rest API, GraphQL API, GraphQL Connection, Jasper App cannot be accessed at the moment. This incident was created by an automated monitoring service.
IDENTIFIED
9 days ago - at 10/21/2025 12:56AM
We are continuing to experience slowness across our app due to the widespread AWS outage affecting downstream services. We have identified a potential resolution and are currently implementing a workaround to get the application back up and running. We will update again within the hour.
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