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Outage in JazzHR

Degraded Performance – Indeed Apply Integration for JazzHR

Resolved Minor
August 31, 2026 - Started 16 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

A recent update introduced an error in how JazzHR loaded data into its Indeed feed, causing the inline Indeed Apply option to not display on job listings. Candidates were instead redirected to apply via company career pages, which remained fully functional throughout the incident. JazzHR deployed a fix within approximately one hour of identification, restoring the correct data feed to Indeed, with full job posting correction dependent on Indeed's standard 4-hour data ingest cycle.

We are currently investigating an issue affecting the Indeed Apply functionality for job listings published through JazzHR. Customer Impact: Candidates applying to jobs on Indeed may not see the inline Indeed Apply option and will instead be redirected to complete their application on your company's career page. Career page applications are fully operational and unaffected. Our engineering team is actively investigating, and we will provide an update as soon as more information is available.
Components affected
JazzHR API

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 08/31/2026 10:10PM

We have verified the data feed to Indeed is now fully correct from our side and the feed has updated to reflect this. Jobs on Indeed that are not correctly showing the Indeed Apply option should be corrected during Indeed's next data ingest and processing event, which Indeed typically runs every 4 hours. We will continue to watch this area to insure no other issues arise.

MONITORING 16 days ago - at 08/31/2026 06:58PM

We have deployed a fix for the data being sent to Indeed and verified that our outbound data is now fully as Indeed expects it to be. We are monitoring this to insure no further changes are needed on our side and that the changes are seen by Indeed and actioned in job postings.

We apologize for the inconvenience and appreciate you being a JazzHR customer.

IDENTIFIED 16 days ago - at 08/31/2026 06:22PM

We have determined that the Indeed Apply option was not showing as applied in all cases due to an error made during a recent update that affected how data was loaded into the feed provided to Indeed. We are working on a correction and will be deploying it as soon as practical.

We will provide further information here as it becomes available and when we have verified the fix is deployed.

INVESTIGATING 16 days ago - at 08/31/2026 05:52PM

We are currently investigating an issue affecting the Indeed Apply functionality for job listings published through JazzHR.

Customer Impact: Candidates applying to jobs on Indeed may not see the inline Indeed Apply option and will instead be redirected to complete their application on your company's career page. Career page applications are fully operational and unaffected.

Our engineering team is actively investigating, and we will provide an update as soon as more information is available.

Latest JazzHR outages

JazzHR Service Degradation - about 2 months ago
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