Outage in Jenzabar
Network connectivity issue in North America East datacenter
Resolved MajorIncident Report
We are currently investigating a network connectivity issue in our North America East datacenter. At this time, all connectivity issues appear to be isolated to the North America East location only.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 04/28/2025 03:25PM
The Cloud Infrastructure team was able to correct the issue -- all connectivity issues that were present before should no longer be a problem at this time.
Additionally, there are on-going efforts to find out why this keeps happening. Cloud Infrastructure is currently working with IBM to determine next steps and develop an action plan to help keep this from happening in the future.
INVESTIGATING
10 months ago - at 04/28/2025 01:31PM
We are currently investigating a network connectivity issue in our North America East datacenter. At this time, all connectivity issues appear to be isolated to the North America East location only.
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