Outage in Jexo
Foxly unresponsive issues
Resolved Major
July 20, 2021 - Started almost 5 years ago
Official incident page
Official incident page
Incident Report
Foxly is unresponsive and constantly loading for most users. This was caused by a release deployed yesterday. Due to faulty code the side effect has been gradually building up to the tipping point and resulted in the app starting to crash and not respond today at 6AM BST
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Latest Updates ( sorted recent to last )
RESOLVED
almost 5 years ago - at 07/21/2021 07:32AM
We've been monitoring the performance after providing a fix and can now confirm, that the issue is resolved.
MONITORING
almost 5 years ago - at 07/20/2021 02:59PM
We have deployed a fix and now Automation for Jira changes do reflect in the app. Application is back to normal operation. We will keep on monitoring the performance.
MONITORING
almost 5 years ago - at 07/20/2021 08:50AM
The crash was fixed however currently Automation for Jira changes do not reflect in the app. We're working on a fix for it.
MONITORING
almost 5 years ago - at 07/20/2021 07:14AM
A fix has been deployed and the application is back up and running. We are monitoring.
IDENTIFIED
almost 5 years ago - at 07/20/2021 05:53AM
We identified the issue, applied a fix and currently deploying to production
INVESTIGATING
almost 5 years ago - at 07/20/2021 05:52AM
Foxly is unresponsive and constantly loading for most users. This was caused by a release deployed yesterday. Due to faulty code the side effect has been gradually building up to the tipping point and resulted in the app starting to crash and not respond today at 6AM BST
Latest Jexo outages
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DNS Issues for Jexo Apps - over 3 years ago
Swanly application now loading - almost 4 years ago
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