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This incident has been resolved.
We are continuing to investigate this issue.
Our webmail service provider is experiencing an ongoing issue with logging in to Webmail accounts. Our provider's engineering team has been notified and is looking into fixing the issue. We apologize for the inconvenience! In the meanwhile, access via local email clients (e.g. Thunderbird, Outlook, Apple Mail) should still be possible.
For details, please check: https://status.apps.rackspace.com/
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